A resort service fee of $12.00 will be charged per room per night.
Our rates are subject to 13% Occupancy Tax.
Cancellations must be made before 12 p.m 24 hours prior to check-in date to avoid a charge of one night's room charge.
Cancellations done less than 24 hours of check-in date will be charged 100% of the first night of the reservation.
SMALL GROUPS: 4-6 rooms
In order for a small group reservation to be confirmed, a deposit of the first night of the stay including taxes is required.
Cancellations must be made before 12 p.m 7 days prior to arrival to avoid a charge of of the first night stay.
LARGE GROUPS: more than 6 rooms
In order for a large group reservation to be confirmed, a deposit of 30% of the full stay including taxes is required.
Group reservations can be cancelled free of charge up until 4 weeks prior to arrival date.
Reservations cancelled 2-4 weeks prior to arrival date incur a penalty of 30% of the full stay including tax.
Reservations cancelled 2 weeks or less prior to arrival date incur a penalty of 50% of the stay including tax.
Updates on reservations are accepted up to 4 weeks.
*For groups, an early departure fee of $100 will be charge if guests check out prior to the departure date.
*Policies can vary for specials, packages, and prepaid reservations based on mutual written agreements.
NO SHOW POLICY:
NO SHOW cut off time is midnight (12:00am) on the date of arrival, If you do not cancel your reservation 24 hours prior to arrival or do not show up, your debit/credit card (mode of payment) will be charged for the first night of your stay at the rate of your reservation.
CHARGING YOUR CREDIT CARD WITH NO PRESENT TRANSACTIONS:
The hotel reserves the right to pre-authorize, 72hrs before arrival, the provided credit card up to the full reservation amount at point of reservation. This is only a pre-authorization and it means no charge to your account until your check in.
The hotel can charge your card in the following instances:
For any damage done to your hotel room during your stay that is discovered after you have left the hotel.
For the price of the room in the case of late cancellation or no show as per our cancellation policy (please see above).
Some days before arrival as a guarantee (please read above).
For the cost of a deep clean in the event you smoke in your room or bathroom. This is clearly stated on the room notices upon check in.
If you leave the hotel without settling your room or bar bill.
For Basic rates, a pre-authorization of the full stay will be made 72 hours before the arrival.
For Non-Refundable rates, the full stay will be charged at the time of the booking.
Deposit of $150 for incidentals will be required upon check in by Credit/debit card, the deposit is fully refundable in case the room is not damaged, no smoking in the room or missing items
We love pets, however our property is NOT pet friendly
Although Nevada law allows recreational marijuana usage in certain limited locations, our property DOES NOT allow recreational marijuana usage in its hotel rooms, lounge or public spaces.
Our Core Beliefs Regarding User Privacy And Data Protection
User privacy and data protection are human rights
We have a duty of care to the people within our data
Data is a liability, it should only be collected and processed when absolutely necessary
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
Personal Information That This Website Collects And Why We Collect It
This website collects and uses personal information for the following reasons:
Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer's IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third party data processor (see section below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
Should you choose to add a comment to any posts that we have published on blog sites, the name and email address you enter with your comment will be saved to this website's database, along with your computer's IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below. Only your name and email address that you supplied will be shown on the public-facing website.
Your comments and it's associated personal data will remain on this site until we see fit to either
remove the comment or
remove the blog post. Should you wish to have the comment and it's associated personal data deleted, please email us here using the email address that you commented with.
If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.
Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section below. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to Benchmark who provide us with email marketing services. We consider Benchmark to be a third party data processor (see section below). The email address that you submit will not be stored within this website's own database or in any of our internal computer systems.
Your email address will remain within Benchmark's database for as long as we continue to use Benchmark's services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining email newsletter.
Third Party Data Processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above.
Essential cookies and similar technologies
These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, session cookies allows a navigation experience that is consistent and optimal to user's network speed and choice of device.
Analytics cookies and similar technologies
These collect information about your use of our websites and apps, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally these cookies allow us to see overall patterns of usage at an aggregated level.
Tracking, advertising cookies and similar technologies
We use these types of technologies to provide advertisements that are more relevant to your interests. This can be done by delivering online adverts based your previous web browsing activity. Cookies are placed on your browser which will remember the websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites who use the same advertising networks.
We will report any unlawful data breach of this website's database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
By entering a valid email address that you have access to, we will inform you any personal information we collect that is associated with that email address and how to manage it.